Contact Us

If you need additional information about personalized party sets or have any question regarding orders, don't hesitate to contact us!

Before sending your inquiry, don't forget to read answers to frequently asked questions at the bottom of this page.

Box Decor

Phone: +358 40 642 1555

Email: asiakaspalvelu@boxdecor.fi

VAT ID: 2754315-2

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    Frequently Asked Questions

    Yes you can! Just name your theme and we will produce it. However, we do reserve the right to produce the theme according to our design principles. By placing the order, you will accept our design.

    After creating the concept of your party, we will produce your tailored order and this will take 5-10 business days. The post office will deliver the products in 1-3 days.

    We recommend ordering your party set 3 weeks before the party. That will give us enough time to:

    • create the design
    • produce your order
    • ship the party set to you

    A standard postal package for the pick-up point costs 6,90€. If necessary, we can deliver the party supplies to your home via the post office for 12,90€. The post office will agree on the delivery time with the customer. Shipping is free for purchases over 100€.

    Yes, you can. You will be able to choose the delivery option at checkout.

    Hopefully this won't happen, but in case it does, please let us know right away. We will send you a new product.

    We are positive you will love our products, but if you're not satisfied with your order for some reason, let us know within 14 days of receiving your order. We will ask you to ship back the original order in its original package.

    Box Decor is a Finnish company.

    woman with a question